MG
MARIANA G

1 reviews | Active since Jan 2017

24 Jan 2017, 11:18

disgusting service and a rude bunch of people

<p>we had to take my son to intercare irene as he was feeling ill. after our visit to intercare we waited to find out if we owed any money or need to pay in etc. they advised us all was in order and we could go as the medical aid card went through with no hickups. dec 2016 i started receiving threats of i will be handed over for not paying this bill of intercare, every time i tried to phone the number it just rang no answer. i never received any email or statement or nothing. i then get a sms in january 2017 stating i was handed over i phoned immediately, so the lady cant indicate what email address was used for the statement sent, i then ask why they did not call me they claim they phoned 29th of dec 2016, ummm i was on holiday and most prob in the ocean and could not get to my phone. . now i have a summond to my name because intercare staff is not capable of doing their work correct ... now that i have been handed over my R531 account went to R1031 which has to be paid in full ! i dont have this type of money at the moment so i asked if i could pay this off over 3 months, which they refuse, ! this is disgusting to say the least. so now my name is blacklisted !!! furious!!!</p>

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Replies (1)
Intercare
Intercare's reply25 Jan 2017, 10:37
Official

Good day Mariana,

We have noted your complaint regarding your account. The matter is currently being investigated and we will be in contact with you as soon as possible.

Regards

Intercare MyExperience Team