1 reviews | Active since Apr 2016

06 Mar 2019, 11:09

**** Online Booking System doesn link with system at practice

Hi Team,

I am highly disappointed and annoyed by your online booking system. Yesterday I spent a R30 airtime trying to get through, Monday I tried calling from work. Yesterday evening I eventually thought let me try this booking system online which is a bunch of **** and a waste of my life. I have two sick kids whom now cant go to doctor because I got a call this morning to say that the system is not always accurate. I will most certainly post this all over social media and on hellopeter.

0
Replies (2)
Intercare
Intercare's reply06 Mar 2019, 12:16
Official
Good day Whitley,

We have noted your post and would like to investigate the problem you have experienced with the online booking system and making an appointment. Please send an email with details to ***.

Please note you can also make use of the Intercare national Call Centre when making a booking. The message, while waiting for an answer at the practice, will direct you to the Call centre.

Regards
Intercare MyExperience team

's update11 Mar 2019, 09:24
Reviewer Update
Hi, Thank you for the call back I did not receive, and I am sure your wonderful system can show you my details of when I booked and also the call back I got from front desk whom also promised to call back and never did. Sharing on facebook