MA
Monique A
1 reviews | Active since Jan 2024
30 Jan 2024, 11:55
Breach of confidentialty
Does InterCare have a confidentiality policy by which your staff are meant to adhere by? If so, you may need to look into how you enforce it.
You have a management staff member that divulges details about staff and their transgressions including their terminations outside the office.
The staff member from what I understand is the 2IC to the branch manager for the Northriding branch.
Having heard these stories and the unprofessionalism, I have chosen to use a completely different healthcare provider for my family which means I travel further but I find it unacceptable to support an organisation so close to me with these types of issues presenting.
Protect your staff and their reputations.
Helpful (0)
Replies (2)0
Replies (2)Intercare's replyOfficial
01 Feb 2024, 09:39Good day,
We have noticed your comment and would like to assure you that Intercare adheres to stringent private information processes and protocols. Your comment is viewed in a serious light and will be referred to the relevant managers.
Regards
Intercare MyExperience Team
We have noticed your comment and would like to assure you that Intercare adheres to stringent private information processes and protocols. Your comment is viewed in a serious light and will be referred to the relevant managers.
Regards
Intercare MyExperience Team
Intercare's reply01 Feb 2024, 09:39
Official
Good day,
We have noticed your comment and would like to assure you that Intercare adheres to stringent private information processes and protocols. Your comment is viewed in a serious light and will be referred to the relevant managers.
Regards
Intercare MyExperience Team
We have noticed your comment and would like to assure you that Intercare adheres to stringent private information processes and protocols. Your comment is viewed in a serious light and will be referred to the relevant managers.
Regards
Intercare MyExperience Team
Intercare's replyOfficial
23 Feb 2024, 11:59Good day,
The Practice Manager tried to call you a few times on the mobile number provided but was unable to reach you. We will inform the manager to reach out to you again today.
Regards
Intercare MyExperience Team
The Practice Manager tried to call you a few times on the mobile number provided but was unable to reach you. We will inform the manager to reach out to you again today.
Regards
Intercare MyExperience Team
Intercare's reply23 Feb 2024, 11:59
Official
Good day,
The Practice Manager tried to call you a few times on the mobile number provided but was unable to reach you. We will inform the manager to reach out to you again today.
Regards
Intercare MyExperience Team
The Practice Manager tried to call you a few times on the mobile number provided but was unable to reach you. We will inform the manager to reach out to you again today.
Regards
Intercare MyExperience Team
