Bad Service at Intercare

I booked for an appointment to go see the doctor on couple of occasions, and the booking goes very well on the phone and for that i cannot criticize.When I get to the clinic/hospital, the treatment is way to different than the service you get on the phone. You will sit there for minutes after your book appointment time elapses and no one will update you or alert you or give feedback of what is going on, when certain people of certain color comes in after you, they are allowed in, before you and frequently updated about what is going one. This is not the first time, these has happened to me, I did not report it, at any occasion except this one, as I thought maybe i was oversensitive, but really these is unspeakable and rude. We all have precious time to spend, your time is not more valuable than mine, I mean I made the booking, the least you can do explain to me, what is the delay and why are others passing me by, as I also made an appointment, why give me the appointment and treat me bad, I mean really, rather say the doctor is busy that to waste both our time and petrol.<br> <br> Next time, which I honestly doubt I will ever go there again, treat all people the same, we all paying.