Appalling service from an Intercare doctor
<p>Extremly bad service from the doctors, you wait 30 mins past a confirmed appointment, only to be referred to a friend after a 2 min chat. To find out later that they friend cant help either and that i need to make another appointment to get the original issue resolved.</p> <p> </p> <p>The doctor in question is:</p> <p>Dr. J**** Marx</p> <p>Pr No. ********** </p>
Good day,
Your complaint was noted as well as your email sent to MyExperience.
The matter will be investigated and we will be in contact with you as soon as possible.
Regards
Intercare MyExperience Team
Good day,
Your complaint was noted as well as your email sent to MyExperience.
The matter will be investigated and we will be in contact with you as soon as possible.
Regards
Intercare MyExperience Team
I received a response saying proper procedures was followed.
Since when is it proper procedure to refer you to a doctor without looking at presented x-rays, and refusing to note the visit on the prescribed health id system? The only reason for going to an intercare in the first place???
I received a response saying proper procedures was followed.
Since when is it proper procedure to refer you to a doctor without looking at presented x-rays, and refusing to note the visit on the prescribed health id system? The only reason for going to an intercare in the first place???
Dear Mr de Bruin,
Discussions were held with all relevant parties and an investigation was done regarding the matter. The findings indicate that the correct procedures and processes were followed and that the team members did everything within their means to assist you.
We consider the matter closed.
Kind regards
Intercare My Experience Team
Dear Mr de Bruin,
Discussions were held with all relevant parties and an investigation was done regarding the matter. The findings indicate that the correct procedures and processes were followed and that the team members did everything within their means to assist you.
We consider the matter closed.
Kind regards
Intercare My Experience Team