Why can't you do something correctly

Good Day,

You're not answering me as well as you're not reading what you have previously rep**** back to me.

You stated that I have this contract for 3 months, June 2019 is a full month, July is two weeks and May 2019 3days.

How can you classify that this is 3 months. Also I have forwarded my complaint to ICASA regarding the allocation of my DATA that I have not received for the month of July 2019.

I have send you the proof that I reloaded my SIM Card by myself and that there was no allocation. I converted my airtime into DATA for the same allocation.

Yet you have not send my allocation for the month. This was also confirmed by VODACOM.

I would like to request my allocation IMMEDIATELY within the next 24 hours and also 3 months free, for very poor service and providing incorrect information.

Regards

Joseph Noah

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