Very poor service. Disgusting @

I have been applying for a cell phone, after lots of headaches regarding my bank statement, a consultant finally assisted me and finalised the sale. I happily received the handset on Monday the 12th October and to date, the contract has not been activated. I have made calls since Monday to them and clearly the staff needs product training as everyone gives different reasons. Day 5 the phone is still a dutt. I asked to cancel the contract and was informed to pay handling fee, etc. So I must pay for a disgraceful service. I want intelicell to cancel the contract and repay the money already deducted and no amount of reasoning from their side will ease my frustrations for the entire week nor will it pay my tell on account at the end of the month. A consultant have to never to tell me I am unreasonable as the phone will be activated in a few minutes. This I heard since Monday and is old news. I want to be refunded in full, and pay my tell on bill.... just cancel this contract . In all my life this was the most pathetic service ever.