Very Poor Service

I have paid my monthly bill an yet I have not received my allocated DATA and AIRTIME as this was already due on the 01/07/2019. Also you have given me a refurbished VODACOM SIM that have balance of over R6 million. I want this to be fix by yourself and VODACOM as soon as possible. I have reported this also to ICASA. I want my DATA not later than tomorrow. My number is *** and ID number is ***.