MB
Morne B

1 reviews | Active since Sept 2020

21 Sept 2020, 19:58

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I have had a contract with these guys for a couple of years now, I currently work abroad and my 24 month contract ended May 2020, I did not notify them to cancel the contract as I don’t use the phone abroad and don’t check my SA bank statements that often. So they’ve been deducting the full payment every month, I can understand if they only charged the data amount on a month to month basis, but they still charge me for the device that is according to me paid in full. From they’re side they don’t even have the decency to notify you by any means that the contract have ended. I am awaiting for my money back and a response from a manager of some sorts or I will be laying a complaint at the Ombudsman, as I advice you to go thru the CPA legislations.

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