Pathetic Service

I have been a client with Intellicell for 4 years now and never have I skipped 1 payment. Because I have lost my job last year in November, I, unfortunately, skipped this month's payment. I only have 3 months left of my contract then I'm all paid up, but because Intellicell did not get a payment for August they blocked my handset today. According to the BOT, a call was made to me today something to 8. I, unfortunately, missed that call, and immediately without hesitation, they blocked my handset. I must call them the message read, I wonder how if they blocked my phone. I feel they could at least try again to get hold of me again to make some sort of an arrangement or to assist a customer that has always been loyal. I am not months in arrears, only a few days and this is the action they took. I swear that WITH IMMEDIATE EFFECT is now the company's protocol. I am very disappointed in this terrible PATHETIC service that Intellicell has given me. I honestly cannot wait to settle this account to forget about them. I won't even recommend them to anyone anymore. Faizel