Pathetic

So I received a tab from your guys, I requested a sim swap to be done to which I'm told I need to phone the service provider which I did and was told not their problem must phone the guys I got the tab from, sent back in forth! Annoying, then the tab gets blocked last month and two debits go off this month, guess what!? Tabs still locked.

So, in essence I'm paying for just the tab as I'm getting no help with the sim card, I'm needing to top up every month and now I'm paying for a tab stuck. in kiosk mode! Everybody telling me you guys are offline and will be escalated and reverted back to me, still no call back of follow up email, being ignored, your guys on the chat needs to go for training on product knowledge, process knowledge as well as soft skills!

This service is atrocious! By far the worst I've received! You guys have my alt number so whats the problem!

I want this sorted and yes I do expect compensation for all this trouble! This email will be going to hello peter as well. Sent from my Xperia by Sony smartphone