Misleading Sales & No Delivery – I Want to Cancel Without Charges!

I am extremely frustrated with IntelliCell. I placed an order for a cellphone and specifically asked the sales agent if the phone would be delivered before the debit order goes off. He assured me that delivery would happen within 7 days. Well, it’s been longer than that, the phone has not been delivered, and now they are planning to debit my account tomorrow!

How can you debit someone for a product that hasn't even been delivered? This is completely ********* and unacceptable.

To make matters worse, when I called to cancel, they had the audacity to tell me there would be a cancellation fee — even though the application process was not even completed! How is that fair or legal?

This feels like a ****. I demand that:

My application be cancelled immediately.

No debit goes off from my account.

I am not charged a cent for anything.

If this is not resolved urgently, I will take this further and report this to the relevant consumer protection bodies.