Intellicell ********

Most disgusting service ESP when asked for a supervisor or manager. In December was informed can do upgrade when looked at phones i decided to upgrade to and Xperia xa1. 2weeks after the upgrade and I called in to find out what's taking so long I was informed no stock of phone. And won't be getting. I then requested on what other phones available. None was to my liking so I said to consultant I will not be upgrading and contract should be cancelled. Called in Jan and Feb to confirm contract must be cancelled and consultants said no problem. From contract ending in Feb they then said to me when I called and it's ending on 5th of March. Then at end of March my account was debited again for 249. I called in again and spoke to consultant and she informed that payment is for March and is your last payment. I said that her are you sure. She confirmed and said yes. Then end of April and my account was debited again. When I called on the 3rd of may they say I never call in. When I spoke to the previous consultant and said I want our recording and to speak to a manager she advised manager can't assist and he is busy. Asked for a supervisor and she was also busy and won't be able to assist. Requested for all my recording and advised cannot be obtained at all. This company are ******** and no1 actually cares to help the customers. If I do not get a response or my refund they will hear from my lawyers and it will be on consumer watch