Intellicell is *****

after my contract has been settled in November 2017, they continue to deduct *******ly from my account. They did an incorrect debit order 25 January, i called them 9 times until I got my refund 23 February 2018. they did the same thing 25 February, to date, i called them 6 times and no refund was received. you cannot dispute the AEDO it needs to be refunded. PLEASE DO NOT take out cellphone contract here, they do not update the Bureau, and you must beg them for your own money. TOTALLY UNACCEPTABLE!!!! #BADmanagement #PatheticCustomerCARE #***** I have left several messages for the customer care manager CLARA to call me, she does not even have the decency to call me to rectify this matter, she is not worthy of this job. Accounts, all they can do is apologies - USELESS!! I will never ever do business with them again. I am all out of options. this is sooooooo Unacceptable.

I am struggling with them to update my credit profile with the bureau as well, the account still reflects as active with a balance even though its settled and paid in full. Can you please investigate this – this is a clear indication to me that they have no proper internal controls and might be collecting from many other clients and profiting on these incorrect collections, overstating their income etc etc.