Intellicell bad service

Intellicell let's see defintely gets a zero rating for customer care,( sorry non customer care). I have being having an ongoing issue with Intellicell, on the 30 December 2020 I received the contract phone with a sim card, the sim card is of no use to me as Intellicell decided not to activate the sim. I have sent emails querying the issue and all I got it takes 24/48 working hours to activate the sim card.

I have emailed the 'Helpdesk' which should be the 'Unhelpful desk', I was fortunate to speak to the Customer Care Manager not that she is of anyhelp either(Clara). Intellicell has now decided to ignore all my emails, in my opinion that is a reflection on how ill mannered your consultants are. In my honest opinion that from Top Management down to the consultants not one is competent to work with customers. Not even sending Intellicell 'unhelpful desk' the bad reviews helps it all gets ignored by the consultants.