Incorrect double debt orders unauthorized ***

As long as I have been using your service I have always ensured direct communication with your company and have always ensured that payment was made and the agreement was adhered to. On the 26 April 2023. You debted my account for 319 and 429 however this was meant to include the payment for march which have not gone off. I called you guys and advised you of this and made a payment through checkers easy pay system. This was done to make sure all payment ls were not in arrears if so then I would have been able to perform an upgrade on my number. In the 6 and 8 of may 2023, my account shows returned debt orders from intellicell for 319 and 429. This has created a problem for me as my account is now in negative balance of 175 which is because of returned unpaid debt orders. If the payment was made why the additional debt orders and why on these dates which I did not authorize. Who is going compensate me for the return debt orders on bank account. I can provide bank statements for this and I do have the receipts for the easy pay which I emailed to you guys on the day of payment.