Disgusted service by Agent Yonela

POOR, DISGUSTED . Started from the delivery process off my device. Upon sign up i asked the sales agent three time how the billing process work- pro rated or in advance she then explained to me that if the device gets to me before the 25th July then i will be billed for that month , if the device gets to me after the 25th then i would not be billed for the month of JULY but only be billed in August. The service was not activate until the 1st of August however Intellicell has billed me for 1 day a full subscription, according to them the service went active on the 31st July even so it does not give them the right to debit a full month subscription for 1 day activiation. Spoke to Yonela which was rude and speaking over me im seriously disgusted by the service. How can it be possible it does not make sense i want my money Refunded. I advise no one to take a contract with these people.

The sad thing is that Yonela refused to listen to my call in terms of what was explained to me for the billing process.

I'm changing my bank account number because off them not letting them do as they please with my money.