cellphone contract

I have app**** for a cell phone contract, whereby i was told that , i must wait for the SMS to confirm that my application was approved, i haven't receive any response from them , and they have deducted on my account, and now they telling me that my application was not saucerful,

I belie they **** people , in applying while they requesting you to pay the fee an declined you,

People should not apply to them because they ****ming