Bad mobile device

I would have given them a 0 because as a good customer never late with my payments or skip any debits on my contract I took out a new contract a month ago.

With the new specs of the website a choose the Cubot x19 but with my pain the phone I have only 1 month and screen just go blank.

With numerous accatiins I try to contact them which I was everytime told you caller number 8 and when I came to caller number 5 all my airtime run out almost R150 of airtime

I believe because the phone is only a month old they sgmhould have replaced it with a new phone and not want to return the phone fo assecement because how long am I going to wait without a phone but my debits continue actually paying for a contract without a phone

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