Bad communications s****s

Me and My partner called into intellicell last week to take an upgrade on my contract which ended last month and I was assisted by Lungelwa and she told me that they can be able to deliver at home since I am working from home due to the pandemic.

Today I receive a call from the delivery company and they said that they can't deliver at home and I was told to call intellicell.. and I did and guess what...

Desiree Nox, the consultant who answered was rude to begin with, lack of respect and communications s****s... she doesn't know how to speak to people... she then later said she will transfer me to Lungelwa who initially assisted me with the application, and she just hung up. (Very rude if you ask Me)

I called in again and spoke to Buhle Gaxa who was unreasonably untrained and didn't even want to provide me with her surname when I wanted to speak to the superiors just when I mentioned hellopeter. She hung up just after providing me with her surname. How unprofessional is that?

I called in again... and spoke to Clara Fatumba and asked her for the complaints department and she was very unprofessional, too loud and I explained again for the 3rd time and she sounded impatient towards me and she just hung up and I am tired of this company

How did this people get hired with such bad communications s****s? I demand answers! And a call from senior management