Bad communications and untrained staff

I app**** for a contract with this company on the 7th of March. Believe me I have never in my life seen this amount of incompetance and rudeness. Firstly they insisted on delivering the package at my office. I told them I work from home since the lockdown. They eventually 'compromised' and arranged to deliver at my home address, 3 weeks later that is.

Their couriers attempted to deliver 4 times in a space of of 4 months. Everytime the they said they can't leave the parcel because the account number is incorrect even after I had sent my bank statement.

Many times I called the call centre to correct the account number. I have lost count as to how many times I have had a phone put down on my ear. Silindile, Ayanda, Nthabiseng all hung up on me when I insist on their surnames.

If I could hand out awards for incompetence, rudeness and cluelessness, intellicell would be my recipients. They don't respond to e-mails, if you call they hang up on you. I don't understand how they make money at all because they don't seem to mind loosing business, Maybe they are a front for something else.

Guess what, they are not getting any business from me no more.