BAD BAD BAD SERVICE

After posting a message on Hello Peter I got a phone call from Lillian who then informed me that because i "upgraded" from an absa savings to a cheque account that is the reason why my card did not go through on the card machine. She advised me to go to the bank............YET AGAIN............ which i did!!!!! and the bank informed me they cannot change a cheque account back to a savings. I would have to close the account entirely which i am NOT HAPPY about. However upon going on the live chat with Lillian she said that i can open a new savings account but then i must wait AGAIN until the end of January for my salary to reflect in the new account? Why on earth MUST I DO ALL THAT when i was originally approved on my current bank account that my salary already goes in. Now i am expected to change my account to a savings account and re arrange all my banking things. surely there are other ways of doing this without putting me in such a terrible positions???????? When i was angry at the time of the online chat I told Lillian to cancel the contract and that i am going to go to the media because of all the time they have had me wasted walking up and down to the bank.. the reply i got was that i basically must do what i fell i want. APPALLING!!! absolutely no help from intellicell. i cannot believe that in todays technological society that they are not able to accept a cheque account from ABSA...... REALLY!!!!!!!!!!!!!!!!!!!!!!