jR
jennifer R

1 reviews | Active since Jul 2011

18 Nov 2025, 11:40

Appalling Service From Intelicell – No Statements, No Billing, No Reconnection ID ***

I am extremely disappointed in the service I have received from Intelicell. For weeks/months, I have been requesting:

My account statements

Clear billing information

Reconnection of my service

Any form of proper communication

To date, none of these requests have been met.

Intelicell has ignored emails, provided no feedback, and failed to resolve even basic issues. I have been left without statements, without clarity on charges, and without the service I am paying for.

This is unacceptable and highly unprofessional.

I am escalating this matter to the CEO directly, and if no urgent action is taken, I will proceed with formal complaints to ICASA and explore further options.

I expect Intelicell to contact me urgently with a proper resolution.

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