Angry

I took an Honor phone with your company and paid for it in full. This is actually my second Honor phone, but I’m now experiencing an issue where the Wi-Fi is no longer able to scan or detect any available networks.

I escalated this issue two weeks ago and was told that the company is aware of the problem, but unfortunately, nothing has been done to resolve it.

What makes this even more frustrating is that, while I’m still waiting for my issue to be resolved, I’m receiving around 50 calls a day from your company offering me an upgrade. This is extremely annoying and disappointing, especially as an existing customer who has already paid for the device in full.

I expect this matter to be taken seriously and resolved as soon as possible.::