Based on recent customer reviews, IBM College (Institute of Business Management) is described as a caring and highly responsive distance learning provider. Students repeatedly highlight fast email replies, clear well structured study material, and an easy to navigate student portal, plus named staff such as Anso, Cindy, Colette, Sallie and Lize-Mari who go the extra mile. Course content in project management, general management and labour law is called practical and workplace relevant, while affordable fees and hassle free study extensions ease pressure. The main concern raised involves delayed QCTO examination dates and weak progress communication.
Replied to 100% of negative reviews
Reply time on negative reviews: 1h 59m
TrustIndex
8.4
Ranking
#12
in Education & Training
Reply Time
6h 18m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 1h 59m
Nov '25 - Oct '26
Frequently Asked Questions About IBM College (Institute of Business Management)
What do customers say about IBM College (Institute of Business Management)?
Based on recent customer reviews, IBM College (Institute of Business Management) is described as a caring and highly responsive distance learning provider. Students repeatedly highlight fast email replies, clear well structured study material, and an easy to navigate student portal, plus named staff such as Anso, Cindy, Colette, Sallie and Lize-Mari who go the extra mile. Course content in project management, general management and labour law is called practical and workplace relevant, while affordable fees and hassle free study extensions ease pressure. The main concern raised involves delayed QCTO examination dates and weak progress communication.
Is IBM College (Institute of Business Management) trustworthy?
IBM College (Institute of Business Management) has a TrustIndex of 8.4 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 1 hour 59 min. Hellopeter has tracked IBM College (Institute of Business Management) across 64 total reviews. How is the TrustIndex calculated? →
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2023
Great course and service
The Advanced Project Management course was great. All the topics aligned with my work environment, and the examples/scenarios used also related to my work environment, which made the course more practical and realistic. Their service was also great because they always responded to emails on time and kept us updated whenever there were changes relating to the course. I would also like to thank Ms. Lize-Mari for always responding to my emails promptly throughout the course, and for always assisting me whenever I needed assistance with matters that related to the course.
1 reviews | Active since Jul 2023
Great course and service
The Advanced Project Management course was great. All the topics aligned with my work environment, and the examples/scenarios used also related to my work environment, which made the course more practical and realistic. Their service was also great because they always responded to emails on time and kept us updated whenever there were changes relating to the course. I would also like to thank Ms. Lize-Mari for always responding to my emails promptly throughout the course, and for always assisting me whenever I needed assistance with matters that related to the course.
1 reviews | Active since Aug 2026
Success through IBM
Highly professional and on point throughout. The best of the best
1 reviews | Active since Aug 2026
Success through IBM
Highly professional and on point throughout. The best of the best
1 reviews | Active since May 2022
EXCEPTIONAL COLLEGE
An outstanding college to study with. Honestly the best support, fantastic clear study material, super fast response time.I highly recommend IBM to all prospective students. Full star rating.
1 reviews | Active since May 2022
EXCEPTIONAL COLLEGE
An outstanding college to study with. Honestly the best support, fantastic clear study material, super fast response time.I highly recommend IBM to all prospective students. Full star rating.
1 reviews | Active since Aug 2026
I was going through their catalogue and had a few questions about the finer details, so I decided to get in touch—not really expecting a response so quickly
I was going through their catalogue and had a few questions about the finer details, so I decided to get in touch—not really expecting a response so quickly. To my surprise, they rep**** and assisted me within 5 minutes! 😲 I asked so many questions, and every single one was answered clearly and patiently, helping me understand their courses and what they have to offer even better. Great service and amazing staff! ❤️ Thank you, IBM Business College, for the excellent assistance! 👏✨
1 reviews | Active since Aug 2026
I was going through their catalogue and had a few questions about the finer details, so I decided to get in touch—not really expecting a response so quickly
I was going through their catalogue and had a few questions about the finer details, so I decided to get in touch—not really expecting a response so quickly. To my surprise, they rep**** and assisted me within 5 minutes! 😲 I asked so many questions, and every single one was answered clearly and patiently, helping me understand their courses and what they have to offer even better. Great service and amazing staff! ❤️ Thank you, IBM Business College, for the excellent assistance! 👏✨
1 reviews | Active since Feb 2020
QCTO Exam and course completion
I am extremely disappointed with the lack of communication and the delays regarding the QCTO examination. I have completed all the requirements from my side, including the assignments, internal examination, and the required enrolment forms. We were advised that the QCTO examination would take place in August, yet after waiting for several months, we still have no confirmed date or clear update from the college. This delay could potentially extend what was meant to be an 18-month course into a two-year programme, which is both frustrating and concerning. At the very least, paying students deserve regular and transparent communication regarding the progress and expected examination date. Please provide us with a clear update on the current situation, the reason for the delay, and when we can realistically expect to write the QCTO examination.
1 reviews | Active since Feb 2020
QCTO Exam and course completion
I am extremely disappointed with the lack of communication and the delays regarding the QCTO examination. I have completed all the requirements from my side, including the assignments, internal examination, and the required enrolment forms. We were advised that the QCTO examination would take place in August, yet after waiting for several months, we still have no confirmed date or clear update from the college. This delay could potentially extend what was meant to be an 18-month course into a two-year programme, which is both frustrating and concerning. At the very least, paying students deserve regular and transparent communication regarding the progress and expected examination date. Please provide us with a clear update on the current situation, the reason for the delay, and when we can realistically expect to write the QCTO examination.
1 reviews | Active since Oct 2024
NQF 5 General Management
I would like to extend my deepest gratitude and appreciation to the Institute of Business Management for the truly exceptional support, professionalism, and care I received throughout my journey completing my NQF in General Management. From the very beginning, this institution went above and beyond to assist me in every possible way. Their dedication to student success is unmatched, and the level of service I experienced was nothing short of outstanding. Every query, concern, and request I had was handled with urgency, kindness, patience, and genuine care.A very special thank you to Collete Auret, Selie Boer, Lene, and Anso. You guys are absolutely phenomenal. Your professionalism, compassion, encouragement, and willingness to go the extra mile made such a meaningful impact on my educational journey. It is rare to find people who are so committed, efficient, and passionate about helping students succeed.What stood out to me the most was how valued and supported I felt throughout the entire process. No request was ever too much, responses were always prompt, and every interaction reflected excellence and genuine care. In today’s world, exceptional service like this is incredibly rare, and the Institute of Business Management truly sets the standard. I can confidently say that this has been one of the best educational experiences I have ever had. I will proudly recommend the Institute of Business Management to everyone I know who wishes to further their studies, because I have personally witnessed the incredible level of commitment and support they offer their students.Thank you once again for making this journey such a positive and unforgettable experience. May your institution continue to grow from strength to strength because you truly deserve every success and recogn
1 reviews | Active since Oct 2024
NQF 5 General Management
I would like to extend my deepest gratitude and appreciation to the Institute of Business Management for the truly exceptional support, professionalism, and care I received throughout my journey completing my NQF in General Management. From the very beginning, this institution went above and beyond to assist me in every possible way. Their dedication to student success is unmatched, and the level of service I experienced was nothing short of outstanding. Every query, concern, and request I had was handled with urgency, kindness, patience, and genuine care.A very special thank you to Collete Auret, Selie Boer, Lene, and Anso. You guys are absolutely phenomenal. Your professionalism, compassion, encouragement, and willingness to go the extra mile made such a meaningful impact on my educational journey. It is rare to find people who are so committed, efficient, and passionate about helping students succeed.What stood out to me the most was how valued and supported I felt throughout the entire process. No request was ever too much, responses were always prompt, and every interaction reflected excellence and genuine care. In today’s world, exceptional service like this is incredibly rare, and the Institute of Business Management truly sets the standard. I can confidently say that this has been one of the best educational experiences I have ever had. I will proudly recommend the Institute of Business Management to everyone I know who wishes to further their studies, because I have personally witnessed the incredible level of commitment and support they offer their students.Thank you once again for making this journey such a positive and unforgettable experience. May your institution continue to grow from strength to strength because you truly deserve every success and recogn
1 reviews | Active since Jul 2025
Professionalism & Courtesy of IBM
Since I started the journey with IBM 2024,it has been incredible and very exceptional thus far.I would recommend the institution they exceeded my expectations,I recently completed qualification with them and graduating September 2026.I soon to pursue my next qualification NQF5 in Business Management.Their fees are affordable and the payment structure is extremely flexible giving options that suit your financial pocket.
1 reviews | Active since Jul 2025
Professionalism & Courtesy of IBM
Since I started the journey with IBM 2024,it has been incredible and very exceptional thus far.I would recommend the institution they exceeded my expectations,I recently completed qualification with them and graduating September 2026.I soon to pursue my next qualification NQF5 in Business Management.Their fees are affordable and the payment structure is extremely flexible giving options that suit your financial pocket.