AM
Aiden M
1 reviews | Active since Sept 2025
17 Jan 2026, 22:50
Poor management
Am really dissapointed. With ur management from walford estate in midrand
Every weekend theres one unit that makes noice for all of us we can even sleep they dont respect the complex rules at all. The securities arent doing anything about it.
@all is well security management
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Replies (1)
Inspired Management's replyOfficial
19 Jan 2026, 09:33 Dear Aiden,
Thank you for taking the time to leave a review.
We understand how disruptive ongoing noise issues can be, and we want to be clear about how matters like this are dealt with in a community scheme.
Inspired Management and the trustees are following the legal process set out in the Sectional Titles Schemes Management Act (STSMA) and the Community Schemes Ombud Service Act (CSOS Act) to address this behaviour properly and sustainably.
Under the STSMA, trustees are responsible for enforcing the scheme’s rules and addressing conduct that causes a nuisance to other residents. Section 13(1)(d) of the STSMA places a duty on trustees to ensure that the rules are app**** and enforced consistently. Those rules typically include provisions that prohibit excessive noise and behaviour that interferes with other residents’ peaceful enjoyment of their homes.
Where behaviour continues despite warnings or internal steps, the CSOS Act provides a formal dispute resolution process. Section 39 of the CSOS Act allows trustees or affected owners to apply to CSOS for an enforceable order to stop nuisance behaviour, including unreasonable noise. This process exists to ensure outcomes are fair, lawful, and enforceable — not just short-term fixes.
While this process can feel slow, it is the correct and lawful route to achieving a lasting outcome that protects all residents.
Regarding the incident over the weekend, the security provider acted within their mandate by dispatching site management staff at the time of the complaint. Security can manage immediate situations, but they do not have the authority to impose penalties or compel long-term behavioural change.
As managing agents, we don’t have the power to control how individuals choose to behave. Our role is to help trustees apply the law and the rules correctly, and to support a process that stands up if it is challenged.
We can confirm that penalties are being charged to the responsible parties and that the trustees are in the process of building a case with the CSOS.
Kind regards,
Inspired Management
Thank you for taking the time to leave a review.
We understand how disruptive ongoing noise issues can be, and we want to be clear about how matters like this are dealt with in a community scheme.
Inspired Management and the trustees are following the legal process set out in the Sectional Titles Schemes Management Act (STSMA) and the Community Schemes Ombud Service Act (CSOS Act) to address this behaviour properly and sustainably.
Under the STSMA, trustees are responsible for enforcing the scheme’s rules and addressing conduct that causes a nuisance to other residents. Section 13(1)(d) of the STSMA places a duty on trustees to ensure that the rules are app**** and enforced consistently. Those rules typically include provisions that prohibit excessive noise and behaviour that interferes with other residents’ peaceful enjoyment of their homes.
Where behaviour continues despite warnings or internal steps, the CSOS Act provides a formal dispute resolution process. Section 39 of the CSOS Act allows trustees or affected owners to apply to CSOS for an enforceable order to stop nuisance behaviour, including unreasonable noise. This process exists to ensure outcomes are fair, lawful, and enforceable — not just short-term fixes.
While this process can feel slow, it is the correct and lawful route to achieving a lasting outcome that protects all residents.
Regarding the incident over the weekend, the security provider acted within their mandate by dispatching site management staff at the time of the complaint. Security can manage immediate situations, but they do not have the authority to impose penalties or compel long-term behavioural change.
As managing agents, we don’t have the power to control how individuals choose to behave. Our role is to help trustees apply the law and the rules correctly, and to support a process that stands up if it is challenged.
We can confirm that penalties are being charged to the responsible parties and that the trustees are in the process of building a case with the CSOS.
Kind regards,
Inspired Management
Inspired Management's reply19 Jan 2026, 09:33
Official
Dear Aiden,
Thank you for taking the time to leave a review.
We understand how disruptive ongoing noise issues can be, and we want to be clear about how matters like this are dealt with in a community scheme.
Inspired Management and the trustees are following the legal process set out in the Sectional Titles Schemes Management Act (STSMA) and the Community Schemes Ombud Service Act (CSOS Act) to address this behaviour properly and sustainably.
Under the STSMA, trustees are responsible for enforcing the scheme’s rules and addressing conduct that causes a nuisance to other residents. Section 13(1)(d) of the STSMA places a duty on trustees to ensure that the rules are app**** and enforced consistently. Those rules typically include provisions that prohibit excessive noise and behaviour that interferes with other residents’ peaceful enjoyment of their homes.
Where behaviour continues despite warnings or internal steps, the CSOS Act provides a formal dispute resolution process. Section 39 of the CSOS Act allows trustees or affected owners to apply to CSOS for an enforceable order to stop nuisance behaviour, including unreasonable noise. This process exists to ensure outcomes are fair, lawful, and enforceable — not just short-term fixes.
While this process can feel slow, it is the correct and lawful route to achieving a lasting outcome that protects all residents.
Regarding the incident over the weekend, the security provider acted within their mandate by dispatching site management staff at the time of the complaint. Security can manage immediate situations, but they do not have the authority to impose penalties or compel long-term behavioural change.
As managing agents, we don’t have the power to control how individuals choose to behave. Our role is to help trustees apply the law and the rules correctly, and to support a process that stands up if it is challenged.
We can confirm that penalties are being charged to the responsible parties and that the trustees are in the process of building a case with the CSOS.
Kind regards,
Inspired Management
Thank you for taking the time to leave a review.
We understand how disruptive ongoing noise issues can be, and we want to be clear about how matters like this are dealt with in a community scheme.
Inspired Management and the trustees are following the legal process set out in the Sectional Titles Schemes Management Act (STSMA) and the Community Schemes Ombud Service Act (CSOS Act) to address this behaviour properly and sustainably.
Under the STSMA, trustees are responsible for enforcing the scheme’s rules and addressing conduct that causes a nuisance to other residents. Section 13(1)(d) of the STSMA places a duty on trustees to ensure that the rules are app**** and enforced consistently. Those rules typically include provisions that prohibit excessive noise and behaviour that interferes with other residents’ peaceful enjoyment of their homes.
Where behaviour continues despite warnings or internal steps, the CSOS Act provides a formal dispute resolution process. Section 39 of the CSOS Act allows trustees or affected owners to apply to CSOS for an enforceable order to stop nuisance behaviour, including unreasonable noise. This process exists to ensure outcomes are fair, lawful, and enforceable — not just short-term fixes.
While this process can feel slow, it is the correct and lawful route to achieving a lasting outcome that protects all residents.
Regarding the incident over the weekend, the security provider acted within their mandate by dispatching site management staff at the time of the complaint. Security can manage immediate situations, but they do not have the authority to impose penalties or compel long-term behavioural change.
As managing agents, we don’t have the power to control how individuals choose to behave. Our role is to help trustees apply the law and the rules correctly, and to support a process that stands up if it is challenged.
We can confirm that penalties are being charged to the responsible parties and that the trustees are in the process of building a case with the CSOS.
Kind regards,
Inspired Management