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Eureka N

1 reviews | Active since Nov 2023

18 Apr 2024, 16:57

Gross Neglicence and Non-Compliance

I am compelled to share my deeply troubling experience with Inspired Management, which oversees Cedar Acres Estate in Fourways. Following a theft incident at my apartment, I encountered significant challenges in obtaining essential security footage, which was crucial for a police investigation.

Despite multiple requests starting on April 10, 2024, the management, including the Senior Portfolio Manager, failed to respond timely and effectively.

Efforts to engage both the estate manager and other relevant personnel from the security company, TRM Security, proved unproductive. I was informed that TRM Security could release footage only under instructions from the estate manager, instructions that never came.

This lack of action and cooperation has not only led to the closure of my case due to insufficient evidence but has also highlighted severe negligence towards resident safety and security concerns.

The management's indifference and obstructive behaviour have left me deeply concerned about the overall governance and safety standards upheld at Cedar Acres Estate. This experience has diminished my trust in Inspired Management's capability to safeguard its residents or effectively manage serious issues.

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