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Johann S

1 reviews | Active since Oct 2011

01 Oct 2020, 11:49

Lifestyle Auto ........ TERRIBLE TERRIBLE SERVICE from sales.

Bough vehicle February.

1) Still no vehicle license disc, now October, even after told twice it is there and drove from other side of PTA to collect. I have already renewed two of my own discs. Corne promised to deliver, then not allowed to, Came to collect, no disc at dealership, was told they would call me when ready. Still no phone call. 2) Vehicle had some issues, tire pressure sensor not resolved. Sales person Corne said they replaced sensor. Still faulty thereafter. Requested old sensor, was told it is at office and can be collected with license disc (see above). After confirmation with Corne, he blamed another employee of using the sensor on another vehicle. It is now gone! Corne advised to take vehicle to Ford for assessment and review, submit invoice to them for reimbur*****t. Invoice submitted, paid out of own pocket (R2806.00). No further reply from Corne. One cannot reach him at office. 3) Emailed the office, complaint now escalated to Imtiaz. No reply from him either.

Looking at the ratings and complaints, I do not even expect a response. I now lodged a complaint with Wesbank. Will send them one more email and then take the matter to consumer protection if they remain unresponsive.

Not a good place. Fast to deal and sell but less responsive than the dead to resolve issues.

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