He
Hloni egodeejay.mokoena
1 reviews | Active since Sept 2024
02 Nov 2024, 08:03
Inspectacar lifestyle Motors Centurion.
This is probably one of the worst dealerships to exist. From salesmen to management. Very dishonest and lack communication. Very poor after sale service. They sold me a car with a poor battery, worn out brake pads(front and back) as well as worn out disks. I've driven back and forth to Centurion +6 times at my own cost, to get them to fix what was supposed to have been sorted from the onset. Yes, I've allowed them to subject me to this insanity. It was either that or I leave the car at their dealership and entrust them to do the right thing. If they can cut corners in my presence, what more in my absence?? Jacky, who works in the office, is probably the worst of the bunch - appalling to say the least. Max, was my initial salesman. Very unhelpful and mute once the sale was done. Simon is just as dishonest as the others, weak with no backbone. Nadine is just as much of a disappointment. Buy from this s.*******.y.a.r.d at your own risk.
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Replies (3)
InspectaCar Lifestyle Motors's replyOfficial
02 Nov 2024, 13:05Good day
We apologize for your experience, but to say you were one of the rudest, disdainful, vile, belittling, clients we have ever delt with is an understatement. Remember there is two sides to a story.
After the initial salesperson couldn't take your insults, he asked others to step in. Each and every staff mentioned tried to assist you, but they were not good enough for you. We indulged your every demand and fixed as per your demands even though the vehicle was passed 100% by the testing agents, (Whom you also insinuated didn't know how to do their job) you still managed to come up with complaints every day and in the process, you abused and insulted our staff. You used this vehicle for Uber purposes, and you still brought it back to be fixed by us even though it was clear there is wear and tear issues due to the business nature of the vehicle. Your sister, who bought the vehicle for you (she is the actual client), was more understanding and we communicated with her perfectly.
We strive to satisfy all our clients, but we cannot deal with such rudeness, entitlement and belittlement from a client such as yourself.
This is our one and only response
Our rights remain reserved
We apologize for your experience, but to say you were one of the rudest, disdainful, vile, belittling, clients we have ever delt with is an understatement. Remember there is two sides to a story.
After the initial salesperson couldn't take your insults, he asked others to step in. Each and every staff mentioned tried to assist you, but they were not good enough for you. We indulged your every demand and fixed as per your demands even though the vehicle was passed 100% by the testing agents, (Whom you also insinuated didn't know how to do their job) you still managed to come up with complaints every day and in the process, you abused and insulted our staff. You used this vehicle for Uber purposes, and you still brought it back to be fixed by us even though it was clear there is wear and tear issues due to the business nature of the vehicle. Your sister, who bought the vehicle for you (she is the actual client), was more understanding and we communicated with her perfectly.
We strive to satisfy all our clients, but we cannot deal with such rudeness, entitlement and belittlement from a client such as yourself.
This is our one and only response
Our rights remain reserved
InspectaCar Lifestyle Motors's reply02 Nov 2024, 13:05
Official
Good day
We apologize for your experience, but to say you were one of the rudest, disdainful, vile, belittling, clients we have ever delt with is an understatement. Remember there is two sides to a story.
After the initial salesperson couldn't take your insults, he asked others to step in. Each and every staff mentioned tried to assist you, but they were not good enough for you. We indulged your every demand and fixed as per your demands even though the vehicle was passed 100% by the testing agents, (Whom you also insinuated didn't know how to do their job) you still managed to come up with complaints every day and in the process, you abused and insulted our staff. You used this vehicle for Uber purposes, and you still brought it back to be fixed by us even though it was clear there is wear and tear issues due to the business nature of the vehicle. Your sister, who bought the vehicle for you (she is the actual client), was more understanding and we communicated with her perfectly.
We strive to satisfy all our clients, but we cannot deal with such rudeness, entitlement and belittlement from a client such as yourself.
This is our one and only response
Our rights remain reserved
We apologize for your experience, but to say you were one of the rudest, disdainful, vile, belittling, clients we have ever delt with is an understatement. Remember there is two sides to a story.
After the initial salesperson couldn't take your insults, he asked others to step in. Each and every staff mentioned tried to assist you, but they were not good enough for you. We indulged your every demand and fixed as per your demands even though the vehicle was passed 100% by the testing agents, (Whom you also insinuated didn't know how to do their job) you still managed to come up with complaints every day and in the process, you abused and insulted our staff. You used this vehicle for Uber purposes, and you still brought it back to be fixed by us even though it was clear there is wear and tear issues due to the business nature of the vehicle. Your sister, who bought the vehicle for you (she is the actual client), was more understanding and we communicated with her perfectly.
We strive to satisfy all our clients, but we cannot deal with such rudeness, entitlement and belittlement from a client such as yourself.
This is our one and only response
Our rights remain reserved
He
Hloni egodeejay.mokoena's updateReviewer Update
02 Nov 2024, 13:46I deliberately omitted the fact that most of the people I had dealt with there lacked emotional intelligence. Your response is a clear reflection of how that is still the case. Point of correction - There are numerous back and forth texts between myself and your salesman of which confirm acknowledge of car defects. These were NOT solved. I took the car in for further inspection and recorded a video for one of your salesmen to see. This video was sent, delivered and viewed(Modern day technology confirms this)
Futile attempts were made to solve my concerns. The issue was misdiagnosed more than thrice, by the business you outsource to solve issues such as the one in question. I also ommitted that the very workshop entrusted by you, expressed how you try to cut costs at the expense of your clients.
You can try by all means to defend yourselves for the public, whatever lies you choose to portray don't really matter. The public has no interest in my character(or lack thereof, according to you) They have interest in my experience. You know this, hence you took time off your day to respond to it.
Yes. She owns the car, I pay for it as I'm self employed. Was the piece of information meant to embarrass me?
Also, I believe I was considerably polite compared to how she feels about you. She will be happy to write a review of her own regarding her experience.
Your rating is a depiction of your service. Its unfortunate I had not gone through the reviews before giving this skrapyard a chance. Do better❤️
Futile attempts were made to solve my concerns. The issue was misdiagnosed more than thrice, by the business you outsource to solve issues such as the one in question. I also ommitted that the very workshop entrusted by you, expressed how you try to cut costs at the expense of your clients.
You can try by all means to defend yourselves for the public, whatever lies you choose to portray don't really matter. The public has no interest in my character(or lack thereof, according to you) They have interest in my experience. You know this, hence you took time off your day to respond to it.
Yes. She owns the car, I pay for it as I'm self employed. Was the piece of information meant to embarrass me?
Also, I believe I was considerably polite compared to how she feels about you. She will be happy to write a review of her own regarding her experience.
Your rating is a depiction of your service. Its unfortunate I had not gone through the reviews before giving this skrapyard a chance. Do better❤️
He
Hloni egodeejay.mokoena's update02 Nov 2024, 13:46
Reviewer Update
I deliberately omitted the fact that most of the people I had dealt with there lacked emotional intelligence. Your response is a clear reflection of how that is still the case. Point of correction - There are numerous back and forth texts between myself and your salesman of which confirm acknowledge of car defects. These were NOT solved. I took the car in for further inspection and recorded a video for one of your salesmen to see. This video was sent, delivered and viewed(Modern day technology confirms this)
Futile attempts were made to solve my concerns. The issue was misdiagnosed more than thrice, by the business you outsource to solve issues such as the one in question. I also ommitted that the very workshop entrusted by you, expressed how you try to cut costs at the expense of your clients.
You can try by all means to defend yourselves for the public, whatever lies you choose to portray don't really matter. The public has no interest in my character(or lack thereof, according to you) They have interest in my experience. You know this, hence you took time off your day to respond to it.
Yes. She owns the car, I pay for it as I'm self employed. Was the piece of information meant to embarrass me?
Also, I believe I was considerably polite compared to how she feels about you. She will be happy to write a review of her own regarding her experience.
Your rating is a depiction of your service. Its unfortunate I had not gone through the reviews before giving this skrapyard a chance. Do better❤️
Futile attempts were made to solve my concerns. The issue was misdiagnosed more than thrice, by the business you outsource to solve issues such as the one in question. I also ommitted that the very workshop entrusted by you, expressed how you try to cut costs at the expense of your clients.
You can try by all means to defend yourselves for the public, whatever lies you choose to portray don't really matter. The public has no interest in my character(or lack thereof, according to you) They have interest in my experience. You know this, hence you took time off your day to respond to it.
Yes. She owns the car, I pay for it as I'm self employed. Was the piece of information meant to embarrass me?
Also, I believe I was considerably polite compared to how she feels about you. She will be happy to write a review of her own regarding her experience.
Your rating is a depiction of your service. Its unfortunate I had not gone through the reviews before giving this skrapyard a chance. Do better❤️
He
Hloni egodeejay.mokoena's updateReviewer Update
02 Nov 2024, 14:20Stop with the lies, I understand how that may be difficult for you because it's in your nature but you're really embarrassing yourselves here.
How long did it take before the car disc was acquired??
How could the car be on Uber without a double disc in the first place?
And after I had acquired the disc, did I ever set foot in your dealership again? Substantiate your 'Uber' argument again. Make sense this time.
How long did it take before the car disc was acquired??
How could the car be on Uber without a double disc in the first place?
And after I had acquired the disc, did I ever set foot in your dealership again? Substantiate your 'Uber' argument again. Make sense this time.
He
Hloni egodeejay.mokoena's update02 Nov 2024, 14:20
Reviewer Update
Stop with the lies, I understand how that may be difficult for you because it's in your nature but you're really embarrassing yourselves here.
How long did it take before the car disc was acquired??
How could the car be on Uber without a double disc in the first place?
And after I had acquired the disc, did I ever set foot in your dealership again? Substantiate your 'Uber' argument again. Make sense this time.
How long did it take before the car disc was acquired??
How could the car be on Uber without a double disc in the first place?
And after I had acquired the disc, did I ever set foot in your dealership again? Substantiate your 'Uber' argument again. Make sense this time.