INSPECTACAR IS *******!!!!

My wife has recently purchased a vehicle from INSPECTACAR,LIFESTYLE MOTORS (Old Johannesburg Rd & Lenchen Ave, Rooihuiskraal North, Centurion, 0157) In April 2019. Subsequent to that when the 1st Debit Order was meant to go off on the 31st of May 2019 the bank debited for the new car as well as the car that she had traded in meaning that this particular garage had not settled the car that we had traded in as per the agreement.

After calling them several times they promised that this would be resolved which it was 3 days later. To date the new vehicle has not received a number plate when I made contact with them in April they promised that a new number plate would be ready in 21 days as they were waiting on NATIS from the previous owner and a new Permit was issued for that period. The new permit has expired yesterday 19th June 2019 and still there has been no number plate issued for the new vehicle I contacted them today 20th June 2019 and they told me that they are still waiting for the NATIS which takes 21 days to do I then told them all in all its been 63 days since the car was purchased and that I am still where I started 2 months ago thereafter a lady by the name of Jackie who is apparently their HR lady told me that she will send me the previous owners details and that I should contact the previous owner myself and ask for the NATIS so that I get my number plate.