HP
Hennie P

1 reviews | Active since Feb 2016

02 Sept 2023, 15:30

Innovative Networks BAD SERVICE MARISKA STRYDOM OFFICE MANAGER.

On 17 July 2023 I have informed via internet notice, Innovative Networks Mariska Strydom, office Manager to end my service at the end of August 2023 and provide reasons about the bad service of sometime very slow internet recieved from Innovative Networks. Mariska answered me on the email on 18 July enquire about my reasons. On 18 August I again send a reminder and she confirmed that she will act on it. On 28 August she claimed that she did not recueved the notice. Innovative Networks then charged me for another month R1099. Even though I will be with another service provider from 1 September 2023.

Even after I send Mariska the email on which she reacted, she remain stubborn and till now have not acknowledged her mistake or that she would credit me with the said amount. Both admin and internet service is very bad and I would not recommend any person to join them. I have already advice 3 prospective users not to make use of them and will continue till they resolve this matter to my satisfaction.

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