MM
Masea M

1 reviews | Active since Apr 2019

18 Feb 2026, 11:15

Please Assist urgently

I received a call from infusion financial service stating that since I have been over charged they can decrease my instalment to the amount of R8000.00 and I agreed and signed the documents and the following day,the phoned me stating that they can decrease it to the amount of R7000.00 and I went to the bank to cancel the 1st one for R8000.00 and and requested them to cancel the process hence my husband is denying me to continue with them and I have been approved for the amount of R195000.00 at Directaxis and when trying to settle my credit card ,I was told that it has been placed under dept review and I stopped them to continue, And Directaxis promised to pay my Revolving loan,credit card,game account, Rsc account. Truworths and identity but when I check with them ,they did not manage to pay hence account is under dept review.please assist in order to be cancelled as I have to repay Directaxis back

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Replies (4)
Infussion Financial Services
Infussion Financial Services 's reply18 Feb 2026, 12:11
Official
Good day, 
 
Infussion Financial Services is only the Insurance Provider on your Credit Life policy and administers the claims in the event of Retrenchment, Death, Disability and Critical illness. 
For all debt counselling matters, please contact your Debt Counsellor with whom you signed up or have spoken to regarding your debt consolidation.  
 
Infussion Financial Services
Infussion Financial Services 's reply18 Feb 2026, 12:13
Official
Good day. 
One of our admin team will contact you to explain
MM
Masea M's update18 Feb 2026, 13:28
Reviewer Update
I have been placed on debt review and the emails that I received Infussion financial service was also included and please I need Debt Review to cancel me on their system immediately as I told them that I am not proceeding with their processes and im shocked to found out that I have been placed under dept review. Please remove me.and bring back my account as I want to settle my credit as I have been approved by Directaxis Loan
MM
Masea M's update18 Feb 2026, 13:28
Reviewer Update
Debt Review