TC
Thomas C

1 reviews | Active since Aug 2022

31 Aug 2022, 22:43

****.

This place is a ****. We have never bought from them and we don't know anything about them. They started deducting money (debit order) form my wife's business account (she is the only user), without her ever even enquiring anything, never mind even authorizing anything. We stopped the order and reported the *****. This month they did the same again, but with bigger deductions.

0
Replies (6)
Infinitec
Infinitec's reply01 Sept 2022, 07:42
Official
 Good Day 
 
 We have taken note of your review on this platform. 

 Thank you for reaching out to us. 

One of our agents will contact you. 

Regards

Infinitec


Infinitec
Infinitec's reply02 Sept 2022, 10:26
Official
Good day,
 
We are unable to reach you on your provided contact.
Our calls are not being answered.
Please provide us with an alternate contact number so we may assist.

Regards

Infinitec



TC
Thomas C's update04 Sept 2022, 20:21
Reviewer Update
I am not sharing any more personal details with you.

This is the invoice numbers that you referenced at the bank.
Inv#*** + *** + *** + *** + ***.

You can follow up these.

Thank you.

Regards.
Thomas.
TC
Thomas C's update04 Sept 2022, 20:22
Reviewer Update
The same information has been share with Alven Khoza on email.
Infinitec
Infinitec's reply06 Sept 2022, 14:10
Official
Good day,

Please refer to email sent to today at *** at14:07, 06/09/2022.

We need a contact number we can reach you on or please answer our call that will be coming from ***. Cook4Life /  Infinitec.

Regards

Refentse
Infinitec
Infinitec's reply06 Sept 2022, 14:29
Official
Good day Thomas,

According to our records, without divulging the name of your wife (we spoke to her on the 01/09/2022 in morning) , regarding a query that matches above mentioned invoices that was resolved with the person concerned and she had confirmed that she had already made reversals at the bank.

Please confirm with her if this matter was resolved.

 Regards

Refentse