Infinitec, a better them than the customer

About a year ago Infinitec's Reps visited my workplace and I was excited about their line of products, which I signed up for. I didn't mind the monthly deductions of R350 because I trusted them and they seemed like a legitimate institution. Problems occurred with the delivery of my last item; the tablet... My last payment with Infinitec was made on the 21st July 2017, I called them and was told to wait for up to 30 days for delivery. In August, Infinitec deducted R350 from my account. Days turned to weeks, which turned to a months until someone eventually decided to honour their word and process my refund in September. This refund excluded bank charges and numerous calls to them. Comes October 2017, and "the tablet" was yet to arrive. Continuous calls were made, while waiting for delivery of this I get a surprise deduction of another R350 from Infinitec. I've spoken with Innocentia, Betty, Nampo, Ntibo, etc and no one seems to be interested in the fact that THEY were ***********. I kept on being told I "need to go reverse this". Excuse me, our contract ended already. YOU're supposed to get out of my bank account and own up to your mess and stop demanding that I incur more costs because of you. I have never dealt with such horrible service ever. It is no surprise that most people who attended the same presentation I did had since cancelled their deal with Infinitec, just wish they told me sooner to expect such behaviour. The latest lie I got from them was when Ntibo asked for my number so that they would call me back...maybe it's better than their famous misleading "Infinitec a better you" that is clearly meant for themselves.