Debit order approval

Infinitec is a **** How did you approve my debit order without my authority? Why do you say Capitec approves our debit orders manually if we dont approve it?is that even possible Your polokwane sales provider called me and threatened me,she said she will take the matter to police station just because i reversed the debit order because i did not understand how my debit order was approved without my concern.yall ********. Yes i received your product but i dont want it anynore (how do you deliver a product without first payment)and they deducted the amount we never agreed on #HOW DID YOU APPROVE MY DEBIT ORDER? You such a bad company with poor service