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Ongezwa S

1 reviews | Active since Nov 2024

01 Nov 2024, 07:10

Bad service and unreachable contact center

I had a contract with them, i was going to pay for the pots and cooker and get them after certain months , now i have not received anything and they are unreachable on their call center as im in mtata and they dont have a branch

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Replies (3)
Infinitec
Infinitec's reply01 Nov 2024, 07:54
Official

Good day Ongezwa Sikondo,

Thank you for reaching out to us.

We have taken note of your review on this platform. 

One of our agents will contact you. 

Regards

Infinitec Forever
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Infinitec
Infinitec's reply21 Nov 2024, 15:11
Official
Good day Ongezwa Sikondo,

Thank you for reaching out to us. 

We are unable to reach you on your provided contact.
Our calls are not being answered.

Please provide us with an alternate contact number.

Order does not qualify delivery yet. There is still an outstanding amount due.

Regards

Infinitec Forever
***
 

Infinitec
Infinitec's reply22 Nov 2024, 09:13
Official
Good day Ongezwa Sikondo,

Thank you for reaching out to us. 

Thank you for reaching out to us. 
We are unable to reach you on your provided contact.
Our calls route to your voicemail.
Please provide us with an alternate contact number. 

Regards

Infinitec Forever

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