Worse service

Hello<br> <br> I have been a client of Indwe for 5 years and I truly enjoyed the service provided.<br> The latest claim has been a nightmare. I was treated like a 3rd grade citizen. Things went pearshaped from day 1. Lack of customer service, efficiency and sense of urgency. <br> I depend on my car to go work, take my mother to dialysis and my kids to school. And for me not to have a car is a nightmare. How do I transport an elderly person around, my children to school and get back to work.? I also go to work when required at strange times at night. I am pulling my hair right now just thinking about it. <br> All these places are far apart. This is not only going to impact me but my family. When you take insurance, you expect efficiency and to be treated with respect and dignity. <br> See events.<br> o Claim was submitted to the Medical aid on the 29 December 2014, after several calls to the insurance. It was either no response or we will call you back.<br> o January, 2nd 2015- Corlett Modingoane contacted me to get quote for the repairs.<br> o January, 2nd 2015, All body shops were closed. Corlett was informed.<br> oOn the 5th January 2015, I took my car to Motor Bake in East London for Qoute and car was left w