BP
Brigitte P

1 reviews | Active since Mar 2009

08 Feb 2015, 16:12

what 24 hour emergency

my car broke down yesterday and one would think that Ur insurance company that clearly state 24 hour t emergency and road side assistance would bother answering their emergency line!!!!!! I am horrified by this and might hav to change my insurance due to this poor service and am so grateful my car didn't breakdown in a bad part of town else who knows what could hav happened! Really disappointed!!!!!!

0
Replies (1)
Indwe Risk Services
Indwe Risk Services's reply09 Feb 2015, 08:14
Official
Hello brigspet,

We hereby acknowledge receipt of your complaint.

We apologise for the inconvenienced caused over the weekend.

I arranged for someone to call you as soon as possible to arrange for the towing of your vehicle.

Thank you
Julie-Ann van Niekerk
Indwe Risk Services
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