1 reviews | Active since Oct 2016
They are laxy dazy
I phoned a gentleman some 2 weeks ago to advise Indwe of my new risk address. What was requested of me was to ascertain what if and if any electric fencing was in working order.
I then emailed them again advising of the outcome.
A lady by the name of Yvonne then phone me around 08h00 the one morning. I am not able to take a call at that time. I then phoned back to speak to her and left a message for her. She only came back to me 2 days later, again phoning at 08h00. What I cannot understand is that if they don't get hold of you they just don't bother to try phoning again.
I phoned on Friday last week to speak to her and she was not available. I specifically requested that she be asked to return my call on the same day. Needless to say, I have still not received a call from Yvonne. Shocking and bad service to say the least.
What I would like to know is how would Indwe handle a claim God forbid there be one in the meantime!!!!!!! Maybe you can tell me.Garth Pratt ********** 888
We hereby acknowledge receipt of your complaint.
We apologise for the lack of service your experienced and no response from the Indwe branch.
Indwe Head Office will be in touch with you this morning.
Thank you
Indwe Risk Services
We hereby acknowledge receipt of your complaint.
We apologise for the lack of service your experienced and no response from the Indwe branch.
Indwe Head Office will be in touch with you this morning.
Thank you
Indwe Risk Services
