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Erica N

1 reviews | Active since May 2016

12 Nov 2019, 12:58

Shocking Service Indwe East London

Unfortunately we live in an area where there are ******* connections resulting in us having no electricity for 5 days (proof supp**** from BCM). We have instituted a claim from Indwe and it would appear that every day comes with its problems e.g. Documents not clear, letter from BCM, etc., and not a call from Indwe Risk, we have to continually phone to follow up. My wife has recently been on life support and is on certain medications which we are not able to purchase as we have had to use the money on fresh food purchases due to all the foods in both the deep freezers and fridge being disposed of due to not having electricity. Further to the confirmation from BCM, we had an assessor here to confirm that this has been done. Unfortunately our home was a mess as we had only just returned from PE after my wife had an implant in her left arm for 72 hours. She has unfortunately not had the medication for 2 days now and she has to follow a specific diet to control her RA. Dr Potts can be contacted with regards to this in Port Elizabeth. It would appear as long as ypu pay your monthly insurance to the same Company for 35 years+ you are still only a number. :-{

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Replies (1)
Indwe Risk Services
Indwe Risk Services's reply14 Nov 2019, 07:43
Official
We here acknowledge receipt of your complaint.

Someone will be in touch shortly.

Regards
Indwe Risk Services