SERVICE LEVEL -0

Item: Indwe Risk Services
Rating: 1
Author: Dhaven N

I was convinced by an agent that I should move over to Indwe and I did so from Momentum. The service received from this company is pathetic. My house was flooded in May and Im still waiting for a claim number and an assessor to provide them feedback. Does it take 4 weeks to get an answer? I send continous emails and they dont respond. I never knew I was setting myself up

Helpful (0)

Replies (4)

Indwe Risk Services's replyOfficial

07 Jun 2026, 12:35

We hereby acknowledge receipt of your complaint.

Will be in touch shortly next week.

Regards
Indwe Risk Services

Indwe Risk Services's reply07 Jun 2026, 12:35

Official

We hereby acknowledge receipt of your complaint.

Will be in touch shortly next week.

Regards
Indwe Risk Services

Dhaven N's updateReviewer Update

08 Jun 2026, 13:50

By when, its almost a month now and I'm still waiting

Dhaven N's update08 Jun 2026, 13:50

Reviewer Update

By when, its almost a month now and I'm still waiting

Indwe Risk Services's replyOfficial

08 Jun 2026, 14:15

Good day, I received feedback from the assessor that the quotes was received this morning and will he compile the report. Apologies for the poor feedback on the claim. Thank you

Indwe Risk Services's reply08 Jun 2026, 14:15

Official

Good day, I received feedback from the assessor that the quotes was received this morning and will he compile the report. Apologies for the poor feedback on the claim. Thank you

Dhaven N's updateReviewer Update

10 Jun 2026, 22:09

Will i know about my Claim and settlement in 2026? Looks like all your employees on email are deaf and dumb or on mute mode

Dhaven N's update10 Jun 2026, 22:09

Reviewer Update

Will i know about my Claim and settlement in 2026? Looks like all your employees on email are deaf and dumb or on mute mode