SM
Sello M

1 reviews | Active since Sept 2020

29 Sept 2020, 22:30

Refusing to come back to me

It seems as if Indwe does want to give me reasons for rejecting my claim today they decided to keep quite whilst they enjoy withdrawing funds from my account what a shame can someone recommend a reputable household company to me?

0
Replies (2)
Indwe Risk Services
Indwe Risk Services's reply30 Sept 2020, 06:05
Official
Good day

We hereby acknowledge your complaint about the rejection of your claim.

This matter will be escalated and the necessary response will be given shortly.

Thank you
Indwe Risk Services
SM
Sello M's update30 Sept 2020, 10:17
Reviewer Update
Good day,
I want the world to see how the insurance of this kind rejects claim ************ly to ensure that they ***** Client’s monies:

There two main issues.

1)The Upstairs Rooms are affected by a Leaking Valley on the Tiled Roof directly above the Bedrooms. The Leaking is caused by a Valley Gutter which is Not Adequate to deal with the amount of Storm Water Run-Off which accumulates in this area. The Valley will therefore have to be Widened and a Large Gutter installed.
There is no such that was because of rain the person you gave job to replaced my Gyser in 2015 should have advised and replaced it because similar incident happened and failed to replace it if it was the issue. 2)The Kitchen and Scullery are affected by a Leaking Low Pitch Roof. The Roof is Leaking due to the Very Low Roof Slope of 5 Degrees which can only be attributed to Poor/Faulty Design. This Roof Section will have to be Sealed Permanently. The condition of the Waterproofing will have to be monitored on an ongoing basis because the Low Slope will mean that the Roof will always be prone to Leaking/Overflowing.
How did calculate the degrees, I want to know which machinery used because I was with that guy he did not even have the ladder to climb and I went with him on top of the roof?
The leak was not caused by the angle which has now become a escape not to pay.

If you are not willing to sort this out I demand payment of all my premiums since 2016 to date because your company is useless to assist me.

Regards