RB
Rowan B
1 reviews | Active since Feb 2015
04 Sept 2015, 10:32
Reduced premium wiped out by annual increase
I'm rather disappointed that after updating my details in July, which resulted in my monthly premiums being reduced from August, I've now received notification via the post that my premiums will be going up again from the 1 October 2015. So having gone to the effort of calling Indwe to update my details, it now appears my reduced premium has been wiped out and restored to what I was basically originally paying. I appreciate that Indwe may perhaps having rising costs that they need to cover, but so do I. Not happy that I have to pay more and I haven't claimed for several years.<br> <br> Not sure what Indwe can do for my complaint, but perhaps I need to shop around and find a different insurer...
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Replies (1)0
Replies (1)Indwe Risk Services's replyOfficial
04 Sept 2015, 10:47Hello rowanbester18,
I hereby acknowledge receipt of your complaint.
Someone from our offices will be in contact with you shortly to try and resolve this matter for you.
I trust you find this in order. Please do not hesitate to contact me directly if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
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I hereby acknowledge receipt of your complaint.
Someone from our offices will be in contact with you shortly to try and resolve this matter for you.
I trust you find this in order. Please do not hesitate to contact me directly if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
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Indwe Risk Services's reply04 Sept 2015, 10:47
Official
Hello rowanbester18,
I hereby acknowledge receipt of your complaint.
Someone from our offices will be in contact with you shortly to try and resolve this matter for you.
I trust you find this in order. Please do not hesitate to contact me directly if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
***
***
I hereby acknowledge receipt of your complaint.
Someone from our offices will be in contact with you shortly to try and resolve this matter for you.
I trust you find this in order. Please do not hesitate to contact me directly if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
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