POOR SERVICE RECEIVED

I would like to voice my concern in the manner in which my claim has been handled. It has been almost over a month and a half since I lodged the accident claim. This has been the 2nd worst service ever I have received from Indwe risk services. Last year I lodged a claim after suffering a break in at my house and I have not received full feedback from you on the claim, to date. On this particular instance when I have a motor vehicle accident, the service from you has been nothing but poor from the time the motor vehicle was towed away. I had to call you all the time and send you emails in order to get feedback which was really never there. It was like each time I call, I am reminding you to attend to my case. Even worse you did not even respond to my emails. To make things worse, when I requested for a car hire I was told to pay a deposit which has never been the case and hence I left it.<br> <br> <br> <br> About 2 weeks ago you sent me the email attached, informing me that you had received Natis documents from Westbank as they financed the vehicle. I never received any correspondence from you thereafter, and I sent emails still without any response. When I called In no one could give me an an