Poor service from Indwe after earth leakage burned

From: Karin Van Harte <br> Sent: 18 March 2015 12:07 PM<br> To: [Email Removed]<br> Cc: [Email Removed]<br> Subject: FW: POLICY NO: EFC313281: MAIN MEMBER : MALCOLM VAN HARTE<br> <br> Once again I have another concern.<br> <br> Wendy at your home assist division, called me today(18/03/15) confirming they will send a new company to assist us with problem below.<br> <br> The New Company confirmed that due to the previous Company's negligence while replacing the earth leakage switch, they also damaged the main swith.<br> <br> This also need to be replaced at a costs of R300.00 which we have to pay.<br> <br> I FIND THIS UNACCEPTABLE AND WILL TAKE THIS MATTER FURTHER.<br> <br> Due to this, the New Company never replaced the switch, meaning that we forced to logged a claim as our meat will be of no use. <br> <br> YOUR URGENT FEEDBACK WILL BE HIGHLY APPRECIATED.<br> <br> Regards<br> Karin Van Harte<br> Credit Control Manager<br> <br> From: Karin Van Harte