Poor service

Good day

Policy number ***

I logged the claim with indwe with Zanile Nyonyoza on the 12/03/2021 regarding my incident occurred the night before.

She did everything well until she started laying nd gave empty promise to me nd wen ever she knew that she is @ fault she doesn't take my calls.

Today I spoke to Fikile trying to excalate my issue but she cold not be of my service nd she was rude, as she is a superior I did not expect such service from her nd the kind of answers as I pay for the services @ Indwe

My request now is these matter to be resolved ASAP to my satisfaction, as i pay for the service's.