PO
Pieter O

1 reviews | Active since Sept 2016

20 Apr 2018, 07:12

Poor service

I have tried to get refund for dual insurance payment for last 6 weeks. 6 calls, >10 emails. John Jafta is unreliable, disinterested and/or poorly trained . Tthepo qnd Fikile, the manager also disinterested. Nadine tried but got lost after going to management. Indwe still deducting debit order even after I cancelled in March. Borders on dishonesty. After a week Indwe cannot even tell if the policy have been cancelled. If you want honest, quick accurate insurance, DEFINITELY DO NOT USE INDWE.

0
Replies (2)
Indwe Risk Services
Indwe Risk Services's reply20 Apr 2018, 07:34
Official

We hereby acknowledge receipt of your complaint.

The matter will be investigated and someone will get back to you shortly.

Regards

Indwe Risk Services

Best regards,

PO
Pieter O's update20 Apr 2018, 08:01
Reviewer Update
Mmm...someone will get back to you. Heard that MANY times during the last 6 weeks. I will believe it when it happens