Obstructing accident resolution

On 7th October 2015 I was stopped at a red traffic light when a car drove into the back of me. There was another car in front of me. I saw the accident coming in my rear-view mirror but was unable to move. There is damage to the rear of my car is around R5000..<br> <br> A claim was submitted directly to the insurance of the person who drove into me Indwe/Santam by the 5th November.<br> <br> Then began the constant flow of requests for more and more documentation.<br> <br> Photos of all angles of my car. Copies of licenses. Sketches of the scene! And so on.<br> <br> Now, January 2016 and its yet another copy of the car license as obtained from the Traffic Dept where the one as part of the disk is not acceptable. Seriously?!<br> <br> I have no fault in this.<br> <br> Its been 3 months of constant requests and attempts to obstruct what is a trivial and simple case. All in a blatant attempt to make me get tired, give up, go away and not claim.<br> <br> All I want. Immediately! Is for my car to be repaired to how it was before the Indwe/Santam client drove into me. Simple.<br> <br> Next stop is the Insurance industry Ombudsman.<br> <br> Indwe/Santam - resolve this now!<br>