SM
Sagren M

1 reviews | Active since Nov 2020

26 Jan 2021, 15:34

Insurance Claim - S Munsamy

Good afternoon, I registered a claim this morning 26th Jan 2021 and spoke with consultant Eureka Ragubir from Indwe Risk Durban. She immediately emailed me a claim form which I completed and returned per email.

She kept me updated throughout the process and had the claim finalized by 14h30 today. I am impressed with her efficiency and positive attitude to customer service. It's not the early settlement that impresses me but rather her updating per email with the progress of my claim.

indwe Risk should be proud of employees with this positive attitude to customer satisfaction.

Kind Regards Sagren Munsamy ***

0
Replies (1)
Indwe Risk Services
Indwe Risk Services's reply26 Jan 2021, 16:51
Official
Thank you for this heart-warming compliment.

We will definitely convey this to her Manager.

Warmest regards
Indwe Risk Services
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