JB
Johann B
1 reviews | Active since Jun 2015
08 Jul 2015, 15:24
Indwe still has not rep**** to complaint of servic
After initially posting a complaint regarding service here on Hello Peter on 25 June, I received the standard copy/paste reply from Indwe that they would follow up shortly. <br> <br> 2 Weeks later, and yet no response regarding the poor service delivery. Not even an apology for their tardiness that costed me additional money.<br> <br> Original complaint can be viewed at : http://hellopeter.com/indwe-risk-services/complaints/extremely-poor-service-and-no-follow-ups-on-claims-***
Helpful (0)
Replies (1)0
Replies (1)
Indwe Risk Services's replyOfficial
09 Jul 2015, 13:03Hello JEBosch,
As telephonically discussed. Please accept our sincerest apologies for the service that you have received with your recent claim.
This will be addressed with the relevant department heads in order to prevent service like this in future.
I trust you find this in order.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
As telephonically discussed. Please accept our sincerest apologies for the service that you have received with your recent claim.
This will be addressed with the relevant department heads in order to prevent service like this in future.
I trust you find this in order.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
Indwe Risk Services's reply09 Jul 2015, 13:03
Official
Hello JEBosch,
As telephonically discussed. Please accept our sincerest apologies for the service that you have received with your recent claim.
This will be addressed with the relevant department heads in order to prevent service like this in future.
I trust you find this in order.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
As telephonically discussed. Please accept our sincerest apologies for the service that you have received with your recent claim.
This will be addressed with the relevant department heads in order to prevent service like this in future.
I trust you find this in order.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department